has been based in Hong Kong for 18 years. For 12 of those years, he was HSBC
Senior Training Manager and Team and Organisation Development Manager. While
initiating the Bank's global, team-based culture change programme, he built up
a reputation to become one of the leading team development practitioners in
the world. He improved teamsí performance by over 30%, and integrated team
development and Group strategic planning processes. Most notably, he helped
initiate the Groupís shift from a hands-on, control management style to one
of team-based empowerment.
July 1994 Michael started Symfonys, his consultancy company, with the aim of
improving organisation, team and individual effectiveness by facilitating
organisational change, cross-cultural teamwork and organisational learning.
has delivered successful senior cross-cultural management development
programmes and training courses in most management skills, team-building,
trainer and facilitator courses, and has extensive experience in coaching and
counselling senior managers. He has written numerous articles and produced
videos and training packages.
has facilitated over 300 multi-cultural, multi-level, multi-disciplinary team
performance improvement and other meetings, conferences and workshops, both
indoors and outdoors, for 3 to 120 people for over 3000 executives in over 30
large corporations. Michael has worked with people at all levels of an
organisation and from varied country and organisational cultures. He has
delivered many facilitator training and team-building courses.
Michael has worked with a wide range of clients Ė among them, HSBC Holdings, Midland Bank, Citibank, UBS, Macau Telecom, Malaysian Airlines, Warner Music Asia, HK Community Chest, HK Hospital Authority, SFC, Asia Sources Media Group, Shell, BP China, adidas, AT&T, John Swire & Sons, Pearson Group, Arab Malaysian Group, Jebsen & Co, Securities & Futures Commission, Coats Viyella, American International Assurance.
have been undertaken in Hong Kong, China, India, Sri Lanka, Malaysia, Brunei,
Taiwan, Korea, Thailand, Philippines, Indonesia, Singapore, Dubai, Bahrain,
Abu Dhabi, Oman, Saudi Arabia, Qatar, Jordan, Egypt, Cyprus, USA, Chile,
Panama, Australia, New Zealand and Europe .
Master of Arts
Fellow Royal Society of
Fellow Chartered Insurance Institute
Diploma in accounting and finance - part
Institute of Personnel Development
Association of Teachers of Management
Higher Certificate of the Wine and Spirit Education Trust
Licensed for OPQ, LIFO and Team Management Systems
© 2004 SYMFONYS Group Updated 06 February 2012