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Michael J Harpham
(click for summary PDF file) 

Organisation and Team Development

Michael has been based in Hong Kong for 18 years. For 12 of those years, he was HSBC Senior Training Manager and Team and Organisation Development Manager. While initiating the Bank's global, team-based culture change programme, he built up a reputation to become one of the leading team development practitioners in the world. He improved teams’ performance by over 30%, and integrated team development and Group strategic planning processes. Most notably, he helped initiate the Group’s shift from a hands-on, control management style to one of team-based empowerment.  


In July 1994 Michael started Symfonys, his consultancy company, with the aim of improving organisation, team and individual effectiveness by facilitating organisational change, cross-cultural teamwork and organisational learning.

Management Training/Development

 He has delivered successful senior cross-cultural management development programmes and training courses in most management skills, team-building, trainer and facilitator courses, and has extensive experience in coaching and counselling senior managers. He has written numerous articles and produced videos and training packages.


 He has facilitated over 300 multi-cultural, multi-level, multi-disciplinary team performance improvement and other meetings, conferences and workshops, both indoors and outdoors, for 3 to 120 people for over 3000 executives in over 30 large corporations. Michael has worked with people at all levels of an organisation and from varied country and organisational cultures. He has delivered many facilitator training and team-building courses.


Michael has worked with a wide range of clients – among them, HSBC Holdings, Midland Bank, Citibank, UBS, Macau Telecom, Malaysian Airlines, Warner Music Asia, HK Community Chest, HK Hospital Authority, SFC, Asia Sources Media Group, Shell, BP China, adidas, AT&T, John Swire & Sons, Pearson Group, Arab Malaysian Group, Jebsen & Co, Securities & Futures Commission, Coats Viyella, American International Assurance.

Global Experience

Assignments have been undertaken in Hong Kong, China, India, Sri Lanka, Malaysia, Brunei, Taiwan, Korea, Thailand, Philippines, Indonesia, Singapore, Dubai, Bahrain, Abu Dhabi, Oman, Saudi Arabia, Qatar, Jordan, Egypt, Cyprus, USA, Chile, Panama, Australia, New Zealand and Europe.


M.A.(Cantab)            Master of Arts

F.R.S.A.                   Fellow Royal Society of Arts

F.C.I.I.                    Fellow Chartered Insurance Institute

C.Dip.A.F.                Cert. Diploma in accounting and finance - part

M.I.P.D.                   Chartered Institute of Personnel Development

A.T.M.                     Association of Teachers of Management

Higher Certificate of the Wine and Spirit Education Trust

Licensed for OPQ, LIFO and Team Management Systems

© 2004 SYMFONYS Group     Updated 06 February 2012